Limited Lifetime Warranty on our Wood Products!
Our product will last you a lifetime. We have clients around the world that
have been using our shelving for over a half century. Most of the shelves produced
in the 1960's will still work in today's Lundia product. However, we
cannot offer any guarantee that our current shelves, uprights and parts
will absolutely fit in older existing components. The simple reason is
that our product has been in existence for over a half century. We've
seen numerous knock off versions of Lundia that don't match. Lundia
manufactured in Europe is not interchangeable with Lundia made in
America. We've also moved our U.S. production facility and new machine
settings can effect tolerances on newer material that might not match a
Lundia unit from the 1960's or 70's. If you are looking to add on to
your older Lundia system, we recommend buying a single shelf or part to
first test the fit before ordering all your parts.
Please note all
important warranty terms
and conditions as noted below:
Our Lundia Solid Wood
Shelves and Uprights come with a limited lifetime warranty. Our Lundia
Wood Drawers come with a limited 5 year warranty.
This warranty is valid on all Lundia orders with The Recom Group, Inc. after
January 1, 2008. Proof of purchase is required. The Recom Group (TRG)
warrants to our original customer that our products are free from
structural defects in material and workmanship. Subject to the
conditions and limitations set forth below, TRG will, at its discretion,
either repair or replace any part of its products that prove defective
by reason of improper workmanship or materials. Repaired parts or
replacement products will be provided by TRG on an exchange basis, and
will be either new or refurbished to be functionally equivalent to new.
If TRG is unable to repair or replace the product, it will refund the
purchase value of the product. Customer is responsible for
freight/shipping costs to and from TRG. This warranty only covers parts
that are rendered unusable due to manufacturers defect. Cosmetic or
aesthetic imperfections are not covered as wood is a natural product
that can and will change over time. This warranty does not cover wood
splinters, slight cracks, chips, dents or scratches that have no impact
on the structural usability of the product. Because this is real wood,
you will have natural coloration variances with different shelves and
uprights. Knots are inherent and characteristic of this type of product.
All knots will be sanded smooth. You should expect that you will have
knots in your shelves and on your drawer fronts, which is typical of
solid wood. Any warping or bending of wood is not covered under this
warranty as unfinished wood used in high moisture environments may
deflect or warp. We recommend adding a finish to prevent this if your
home is in an area with high temperature variations.
shelf will most commonly occur when it is NOT being used. Rarely will a
shelf ever have any warping when it is used in a shelving configuration
with books or other product loaded onto it.
This limited warranty does not cover any damage to this
product that results from improper installation, accident, misuse,
natural disaster, overloading, or modifications of any kind. Any modification
(Including cutting, drilling or screwing into the wood) will void
Customer must have the
original sales order, invoice or proof of purchase showing purchase date
on or after June 1, 2009.